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Our Privacy Policy

We treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and Consumer legislation.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, invoice address/delivery address, telephone number, product selections and if you select the account login option, a password. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us or which is available on public registers and any User Information from which we can identify you, is held in accordance with the registration we have with the Information Commissioner's Office. We use your information only for the following purposes:

Processing your orders;

For statistical purposes to improve this Website and the service to you;

To modify website content;

To administer this website;

To contact you about leaving a review on a product once your order has been completed;

If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 or any subsequent act with a similar intent. When you create an account while ordering online you will be given the option to receive information from The Worm that Turned about products, promotions or special offers which we feel may be of interest to you. You understand that you can unsubscribe from receiving such marketing information from us at any time but understand that we may need to contact you for reasons other than to provide information about our products.

The relevant parts of Your Personal Information may be disclosed to reputable third parties who will help process your order. The Worm that Turned requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and Consumer legislation from time to time in place.
Third parties may use these details to enhance the delivery process. This may involve the further sharing of your relevant details with our third party agents, subcontractors, affiliates or other third party services, solely for the purpose of providing or improving the service.

We will only give your Personal Information to third party companies for mailing or marketing purposes if you have given us express permission to do so by on the registration page. If you have an login account with us you can check and change your settings.

We will not release email addresses or phone numbers to third parties unless required to do so for delivery or review purposes as outlined above.

If we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information you should be aware that we are entitled do so.

When entering any of our competitions or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

Please be aware that third-party vendors, including Google, may from time to time show you our adverts on selected sites across the Internet.