The Worm That Turned Logo

Contact Us

By Post:

The Worm that Turned Ltd
66-68 Derby Road

By Phone:

Orderline and Customer Services: 0345 6052505 all calls charged at your local rate or cheaper* (see below). Opening times

Outdoor Furniture / Outdoor Lighting / Garden Services advice line: 0345 6052505 all calls charged at your local rate*. Opening times


Orders and order queries: NB We had a now resolved issue starting on late on 25th May with our main customer service email address that wasn't resolved until pm on 26th May. Please accept our apologies for any inconvenience but any emails sent by you from that time will not have been received and will need resending now the problem is fixed. Please only call us if you enquiry is genuinely urgent because as you might understand we are very busy at this time. The problem is affected many people not just us.

Product questions: use the 'ask a question' button on the relevant product page or if it relates to a product you cannnot find please email customer services.

Press Enquiries: We are happy to supply hi-res images of most products to bone-fide media. NB Please do not use this address for advertising or sales enquiries.

If you are interested in supplying products to us, please write to us enclosing samples where relevant. If you are selling services it is unlikely that a cold call or email will interest us as we do not buy services in that way.

Face to Face:

(our shop - come visit when the madness is over, although please note that we have moved a short distance down the road from our previous location)
Coronavirus Impact Please note that for the safety of our staff and customers our Nottingham Showroom is open on an appointment only basis. If you are concerned about the potential of any impact of the pandemic on our business see here

66-68 Derby Road Nottingham NG1 5FD

Opening Times

0115 9482800 - Shop customers only please.

Please note that we do not see salesmen at the shop address without a prior appointment.

*All calls to our 0345 6052505 no. are charged at your local rate or included in your 'talk time' minutes if you are call from a mobile phone. For more information on 0345 no.s including how tariffs vary by operator please see information on area codes