The Worm That Turned Logo
REVITALISING YOUR OUTDOOR SPACE

Contact Us

By Post:

The Worm that Turned Ltd
66-68 Derby Road
Nottingham
NG1 5FD

By Phone:

Orderline and Customer Services: 0345 6052505 all calls charged at your local rate or cheaper* (see below). Opening times PLEASE NOTE THAT FROM 1/9 OUR PHONE SERVICE PROVIDER HAS BEEN HAVING MAJOR SERVICE ISSUES THAT IS AFFECTING OUR ABILITY TO TAKE AND MAKE CALLS - WE ARE RECEIVING MESSAGES HOWEVER SO IF YOUR CALL IS NOT ANSWERED PLEASE LEAVE A MESSAGE INCLUDING YOUR EMAIL ADDRESS. ALTERNATIVELY PLEASE EMAIL US WITH YOUR QUERY AND WE WILL RESPOND AS SOON AS WE CAN. THANKY YOUR YOUR UNDERSTANDING.


Outdoor Furniture / Outdoor Lighting / Garden Services advice line: 0345 6052505 all calls charged at your local rate*. Opening times

Email:

Orders and order queries: customerservices@worm.co.uk Your emails go into a special system which helps us record progress of your query in one place. We aim to get back to genuine customer questions where we can in one business day. Spammers mean that we don't auto-acknowledge email but do answer them with real humans! We know things are difficult at this time, but please try and be kind in your order query communications.

Product questions: use the 'ask a question' button on the relevant product page or if it relates to a product you cannnot find please email customer services.


Press Enquiries: henrietta@worm.co.uk We are happy to supply hi-res images of most products to bone-fide media. NB Please do not use this address for advertising or sales enquiries and those that do are likely to be unread and labelled as spam.


If you are interested in supplying products to us, please write to us enclosing samples where relevant. If you are selling services it is unlikely that a cold call or email will interest us as we do not buy services in that way.

Face to Face:

(our shop - come visit when the madness is over, although please note that we moved in 2014 a short distance down the road from our previous location)
Coronavirus Impact Please note that for the safety of our staff and customers our Nottingham Showroom is only open on an appointment only basis. If you are concerned about the potential of any impact of the pandemic on our business see here

66-68 Derby Road Nottingham NG1 5FD


Opening Times


0115 9482800 - Shop customers only please.


Please note that we do not see salesmen at the shop address without a prior appointment.


*All calls to our 0345 6052505 no. are charged at your local rate or included in your 'talk time' minutes if you are call from a mobile phone. For more information on 0345 no.s including how tariffs vary by operator please see information on area codes