Contact Us

By Post:

The Worm that Turned Ltd
66-68 Derby Road

By Phone:

Orderline and Customer Services: 0345 6052505 all calls charged at your local rate or cheaper* (see below). Opening times

Outdoor Furniture / Outdoor Lighting / Garden Services advice line: 0345 6052505 all calls charged at your local rate*. Opening times


Orders and order queries: Your emails go into a special system which helps us record progress of your query in one place. We aim to get back to genuine customer questions where we can in one business day. Spammers mean that we don't auto-acknowledge email, but do answer them with real humans! Please try and be kind in your order query communications.

Product questions: use the 'ask a question' button on the relevant product page or if it relates to a product you cannnot find please email customer services.

Press Enquiries: We are happy to supply hi-res images of most products to bone-fide media. NB Please do not use this address for our customer services address for advertising or sales enquiries and those that do are likely to be unread and will be marked as spam.

If you are interested in supplying products to us, please write to us enclosing samples where relevant. If you are selling services it is unlikely that a cold call or email will interest us as we do not buy services in that way.

Face to Face:

(our shop - come visit, although please note that we moved in 2014 a short distance down the road from our previous location)
Please note that our Nottingham Showroom is currently open on an appointment only basis. 

66-68 Derby Road Nottingham NG1 5FD

Opening Times

0115 9482800 - Shop customers only please.

Please note that we do not see salesmen at the shop address without a prior appointment.

*All calls to our 0345 6052505 no. are charged at your local rate or included in your 'free' minutes if you call from a mobile. Please see information on area codes for further info.