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To keep your Fermob furniture in the best possible condition, we would advise you to respect the following instructions for use and maintenance to get the best out of your furniture:
Please take the greatest of care when unwrapping your furniture so as not to damage it in any way. Marks from knives and scissors, scratches from staples or from placing table tops on the ground, etc., are unfortunately not covered under the Fermob guarantee.
Metal furniture can be cleaned using either clean water or water containing a non-detergent soap. The furniture should then be wiped dry to remove any smears or traces of limescale. Abrasive sponges should not be used to scrub the furniture, and no abrasive powders or other types of detergent should be used. NB On some surfaces and to clean an exceptionally filthy table kept under a 'sappy' tree we've used Cif Bathroom cleaner, however we suggest you do a test on the underside first as this is a cleaner of 'last resort'.
For furniture incorporating both metal and outdoor technical fabric, the fabric should be cleaned with soapy water. For ingrained dirt, you should use a brush and a Multi-Purpose Cleaner.
See below how we quickly cleaned up our Dune Chairs to look like new. Which is more than could be said for the patio...
Fermob Feet Pads
All Fermob products are delivered with pads that protect the furniture feet as well as floor surfaces. These pads prevent any degradation or damage to the feet resulting from contact with the ground, which may be damp or harsh. We recommend that you replace any lost pads by ordering here or by phoning us.
You should not allow water to accumulate on or around your furniture, especially around the feet and pads.
Any scratches should be quickly treated using Fermob touch-up pens and sprays in the colour of your furniture.
To prevent scratches and water retention, we recommend that you do not place decorative objects or flower pots directly on table tops, and use placemats where you can. Please avoid stacking your chairs upside down on tables.
If rust begins to appear as a result of scratches or bumps, see our Fermob Furniture Repair page.
Table tops and chairs should not be covered with plastic sheeting: the chemical components in this type of material can, over time, alter the appearance of the paint as well as its protective anti-corrosion and anti-UV properties.
Furniture that features OTF (outdoor technical fabric) should be protected from potential damage from contact with sharp objects or sources of heat such as cigarettes.
Due to the nature of the material used, iron furniture does not react well to highly saline environments. For coastal environments, we recommend our aluminium products.
The lifespan of your furniture will vary in relation to the conditions and type of use. To maximise the lifespan of your product, we recommend that you store it in a dry, well-ventilated place during the winter, and ensure it is protected from any knocks and bumps.
We recommend that you clean off any traces of bird droppings as quickly as possible, as these can be particularly damaging and may lead to the permanent corrosion or staining of your furniture.
Fermob recommend that you do not cover your furniture. If you do, and do not use a breathable cover, you'll that the condensation that builds up in wet conditions can have a detrimental affect.