The Guarantee Charter
The European Accessories Guarantee
Like its furniture, Fermob accessories (cushions, etc.) are designed to last, based on a careful selection of materials. They are covered by the statutory European guarantee.
• Acrylic textiles and PVC are guaranteed against UV, wear and tear, mould and tearing.
• Reticulated foam filling is guaranteed against mould.
• Metal accessories are covered by the same guarantee terms and exclusions as items of Fermob furniture.
• Deterioration caused by failure to observe storage and maintenance instructions is not covered by the guarantee.
This guarantee is limited to reimbursement (with application of a reduction) or replacement of the product, and applies only upon presentation of the purchase receipt (cash register slip or purchase invoice).
For intensive product usage, please contact our sales department for advice.
The local statutory guarantee applies outside the European Union.