Delivery Charges
UK Mainland except Scotland* White glove service £6.50
Because the ovens are handmade these timescales are approximate only, if you have an urgent delivery please contact us.
We will contact you to book a convenient delivery date of your choice – Monday to Friday (if you are ordering Dough to Go this can only be delivered Tuesday – Friday).
At time of booking please notify us of any issues such as narrow lanes or weight limits as we cannot be held responsible for non delivery should there be any access issues.
24 hours before delivery, you will receive an estimated delivery slot by SMS/email from our courier partners, Panther.
You will receive a pre-delivery call and online tracking from the courier, you must be available to sign for the delivery otherwise there will be an additional charge for re-delivery.
Our oven delivery service is a 2 man service, please instruct them where you would like the package placing. Our courier will unpack the oven, please ensure that you check your product for damage at the time of delivery as you will be unable to claim for carrier damages once items are signed for. Packaging will be taken away.
Please note this is a delivery service not an assembly service. Due to Health and Safety reasons our drivers cannot position the oven on your DELIVITA stand. This is no reflection on the stand!
If you do have any issues at the time of delivery please contact Panther in the first instant on 01604 215000.
'* Scotland - unfortunately because of the nature of the service we have to collect additional charges. We will call to confirm these and collect the following additional payments:
Lower Scotland White glove service +£20.00
Upper Scotland White glove service +£40.00
Returns
See the Delivita returns policy here.
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