What is a Cookie?

A cookie is a small text file that is transmitted from our server to your browser. This data is stored on your hard drive and is returned to our server every time you access certain pages on our site.
Cookies are commonly used to remember a user’s information as they use the site or if they leave the site and then return. They make using websites easier and faster and will do things such as remembering the contents of your basket if you leave the site, saving your login details and saving your address.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details however we do use encrypted information gathered from cookies to help improve your experience of the site.

How The Worm that Turned uses Cookies

We use cookies to keep track of your current shopping session in order to personalise your experience, allowing you to retrieve your shopping basket at any time. You can opt not to accept cookies by altering the settings in your browser, please see our help page in order to do this. If you do not accept cookies, you will be unable to use this Website for shopping purposes, only for browsing and research. You can also delete cookies that have previously been stored, please see your browser help page in order to do this.

We use 3 types of cookies on worm.co.uk. These can be split into:
• Session cookies – These are deleted automatically after each visit.
• Persistent cookies - These are used to remember login details, address details and basket details.
• Third party cookies – These are used by our partners to measure site visitors (e.g. Google Analytics)

Here's a list of the cookies we use, and what we use them for.

Cookies used by our partners

• Google Analytics – Google Analytics is a tool that allows us to track visitors and see how our site is used at a macro level. All personal information collected is anonymised so neither Google nor The Worm that Turned can use your details for any marketing purposes. We use this for seeing which products and pages are most/least popular and thereby improve the service for future users. We are also starting to use Google Analytics Demographics and Interest Reporting. If you wish to opt out of the Google Analytics Advertising Features please copy and paste this link into a new window: https://tools.google.com/dlpage/gaoptout/
• Email Tracking – From time to time we send out marketing emails to users who have opted in to our mailing list. These emails have cookies that allow us to track how many visitors clicked on a link in the email and how much revenue each email generates.
• Affiliate Cookies – From time to time we work with affiliate sites (websites that are paid to help us find new customers). These require us to use cookies to tell us which site you came from so that any visits/sales that are the result of one of these sites are correctly attributed to those sites. Your personal details are not stored.

When you enable the feature Do not track (DNT), it sends a request to websites not to track your browsing, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics on this website by changing your browser settings.

If you decide to use our function buttons on our product pages, which allow you to print, email or share our products with friends through social networks (such as Facebook and Twitter) you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

We use AddThis (a web services provider) to enable these features. These functions may collect data for the purposes of Online Behavioural Advertising (OBA). AddThis do not have access to personally identifiable information about you unless you explicitly provide it to them. They do however have access to a certain amount of non-personally identifiable information about you, such as what type of browser you use and your IP address. When you use one of these function buttons, they aggregate data about what pages are shared, when, and how. They also assign your web browser a unique identifier. This ID is just a random series of numbers and letters they use to distinguish browsers from each other. You can easily stop AddThis from collecting any information about them for online behavioural advertising by opting out. For more information, please visit http://www.addthis.com/privacy

Please be aware that third-party vendors, including Google, use cookies to serve ads based on your past visits to our website. If you would like to opt out of Google’s use of cookies, please visit Google's Ads Settings.

Flash Cookies

On www.worm.co.uk we display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but your browser manages them differently.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. However please be aware that if you disable Flash cookies for worm.co.uk, you'll be unable to access certain types of content on the site, such as videos.

We provide this information in order to comply with recent legislation so that we are honest and clear about your privacy when using our website.

If you have any questions you can email us at customerservice@worm.co.uk or see our contact us page for more information. If you’d like to learn more about cookies and how to manage them, visit aboutcookies.org


The Worm That Turned Logo
REVITALISING YOUR OUTDOOR SPACE